Single Parents Active Kids

Guest reported the swimming pool was frequently overbooked by external clubs, creating chaotic lane conditions and limited availability for hotel guests. Despite a lifeguard's efforts to manage lane assignments, the pool was sometimes left unused due to external bookings that did not materialize.

The balcony doors didn't lock properly, which felt like a major security risk. Combined with the water damage and unhelpful staff, it completely ruined what was supposed to be a special trip.

Guest reported experiencing psychological abuse and public humiliation from leadership, creating a hostile environment that preys on vulnerabilities. The situation was described as emotionally unsafe and akin to a violent relationship dynamic.