Bell Motel

Guest reported the property was dirty, extremely run down, and unsafe, with a smell of cigarettes. The environment was described as more akin to a transient hostel, indicating significant concerns about physical safety and hygiene.

Guest reported excessive noise that prevented sleep, leading to an early departure. The motel failed to respond to multiple refund requests over several months, indicating poor guest support and accountability.

Guest reported the presence of a dead cockroach in the room and noted dirty walls with unidentifiable stains, indicating potential pest control and cleaning deficiencies.

critical health hazards including mold in the bathroom, cockroach infestation, and broken glass in the outdoor area, alongside pervasive cleanliness failures and inadequate maintenance.

Guest reported significant health hazards including visible mold in the bathroom, a heavily soiled toilet brush, and a cockroach infestation, indicating a critical failure in sanitation and pest control. The absence of basic bathroom fixtures and poor sound insulation were also noted, contributing to an unsuitable environment, particularly for children.

Guest reported blocked sinks and unclean shower heads, indicating potential plumbing and hygiene maintenance issues. The presence of cigarette smoke in hallways also suggests inadequate ventilation.

Guest reported a smoke alarm malfunctioning at frequent intervals during the night, disrupting sleep, and noted that staff were aware of the issue but stated they could not resolve it. Additionally, the guest observed significant dust accumulation in the bathroom fan, indicating poor ventilation and maintenance.

Guest reported severe noise disturbances from multiple adjacent rooms throughout the night, compounded by a lack of 24/7 reception staff to address issues after hours. The guest also noted significant cleanliness concerns, including stained carpets, heavy dust accumulation in the air vent, and unsanitary bathroom conditions, which contributed to an overall feeling of being unsafe.

The air conditioner was covered in dust and made a loud, continuous tapping sound that kept me awake all night. The carpet was also filthy and needed replacement.