Gateway on Monash Boutique Hotel

Guest reported a shower head secured with a zip tie, which may indicate a maintenance issue that could affect water pressure or fixture stability.

Guest reported accessibility concerns with a bathtub height that was difficult to enter, particularly for those with mobility issues, and noted insufficient cleaning staff.

Guest reported a swollen bathroom door from previous water damage that had been painted over, indicating potential underlying moisture issues. The shower over a spa bath was noted as a slip and fall hazard.

The first room had a broken window that wouldn't open, and the second room wasn't properly cleaned. I found a half-drunk water bottle and a used bandage left on the nightstand.