PARKROYAL Melbourne Airport

Someone opened my room door without announcement while I was changing. Thankfully they didn't enter, but it was unsettling.

Guest reported a significant nighttime disturbance involving police presence in guest corridors, indicating potential security incidents that disrupted sleep and may reflect on the hotel's ability to manage guest safety and noise control.

Guest reported navigating a urine-soaked public carpark and a poorly signed, circuitous route to access the hotel from the airport, raising concerns about personal security and environmental hygiene. The review also noted a thinly staffed reception area, which could impact emergency responsiveness.

the hotel's soundproofing to be very effective, indicating a controlled acoustic environment that supports restful sleep. The review noted no safety concerns, highlighting comfortable rooms and prompt service.