Stay Belgravia

Guest reported that the stairs were risky and the room was dirty with a foul odor, indicating potential physical safety and health hazards. Additionally, the breakfast quality was described as inedible, with old food served in plastic bags.

The AC was completely broken and the replacement fan they gave me fell apart when I turned it on. The carpet on the stairs is threadbare and feels like a real trip hazard.

Guest reported that some rooms are located in the basement with no natural light and are accessed via a narrow staircase, which presents accessibility challenges for guests with reduced mobility or luggage.

I woke up with bed bug bites that got worse after checking out. The hotel never properly responded to my complaints or photos.