Liberty One

Guest reported being falsely accused of a no-show and charged for a pre-paid room, resulting in denied accommodation and the need to secure alternative lodging. This indicates potential fraud and serious staff misconduct affecting guest security.

The dishes in the room hadn't been cleaned since the last guest, and there were stains on things. I didn't even complain that the bathroom hadn't been mopped.

Guest reported discriminatory treatment regarding an assistance dog, including demands for excessive cleaning fees and bonds, which created significant distress and disrupted their stay. Additionally, the guest noted suspicious activity in a CCTV-free area of the building and poor communication during an emergency evacuation due to a fire alarm.

Guest reported severe cleanliness issues including dust-coated floors, grimy windows, and stained furniture, with a foul odor present. The staff was observed ignoring and belittling a distressed guest, indicating a lack of professional care and operational neglect.

My car was scratched and littered on in the parking lot, which felt like a drug pickup point. I also had personal items stolen twice during my stay.