Melbourne Metropole Central Apartment Hotel

Guest reported a recurring bathroom flooding issue with a leaking tap, which presents a slip hazard and potential water damage. Mold was also observed in corners, indicating a potential health concern from inadequate cleaning and ventilation.

Guest reported mold in the bathroom, posing a potential health hazard. The balcony was noted to be on a dangerous slope, creating a fall risk for children or elderly guests.

Guest reported a critical failure of the 24-hour key locker system and automated contact numbers, preventing access to their booked accommodation. This lack of functional emergency access and staff support forced them to find alternative lodging.

Guest reported significant mold presence in bathrooms and noted windows were heavily soiled with cobwebs, indicating inadequate cleaning and potential health hazards. The air conditioning units were described as excessively loud, disrupting sleep quality.