Collingwood Accommodation Melbourne

Guest reported severe health hazards including cockroach infestation in the kitchen, mold in the ceilings, and bedbugs in the sheets. The visitor also noted the owner made inappropriate racist remarks and exhibited aggressive behavior toward guests.

Guest reported encountering unprofessional and dismissive communication from hotel staff regarding a parking inquiry, which led to the guest canceling their planned stay. This behavior indicates a potential lack of staff responsiveness and customer service that could impact guest support in non-emergency situations.

Guest reported overcrowding in a female dorm with additional beds beyond the booked capacity, creating cramped conditions. The guest also noted only one functional bathroom due to a leak in the other, and observed inadequate daily cleaning and unprofessional staff responses to complaints.