Veriu Collingwood

Guest reported limited food availability and no onsite restaurant, which presented a challenge for an older female traveling alone, particularly with nearby dining options being expensive or opening late.

Guest reported critical access failure upon late-night arrival, with the emergency contact button for reception non-functional and no alternative access method available without a local SIM card. The broken shower door created water leakage hazards, and the non-working oven required multiple maintenance requests over four days without resolution.

The spa pool was out of order and staff couldn't provide a timeline for repairs. This was a major disappointment as it was a key reason for my booking.

Guest reported significant cleanliness deficiencies including a thick layer of dust on the headboard, a bathroom bin with urine stains, and unvacuumed hallways accumulating debris over a four-day stay. These conditions present potential health hazards and indicate inadequate housekeeping protocols.