Deakin Residential Services - Burwood units and apartments

Guest reported severe mold in bathrooms, persistent unauthorized indoor smoking, and theft of personal items from shared spaces, with staff interventions proving ineffective. Chronic noise disturbances and non-functional appliances further degraded the living environment.

Guest reported unprofessional and unwelcoming behavior from staff, including a campus life officer, which created a hostile environment and negatively impacted the resident experience.