Best Western Hotel Causeway Bay

Guest reported dim lighting throughout the room, which could pose a safety hazard for navigation, and noted a musty smell in the bathroom indicating potential mold or ventilation issues.

Guest reported that despite having the 'Do Not Disturb' sign displayed, hotel staff repeatedly called the room phone and rang the doorbell, disrupting rest. This indicates a potential failure in staff protocol that could significantly impact guest wellbeing, especially for those with medical conditions or requiring uninterrupted sleep.