Sauna&Hotel KARUMARU

Staff member Oda repeatedly confronted me without cause, creating an uncomfortable and unwelcoming environment. This disrespectful behavior made me feel unsafe and unwelcome.

I was denied accommodation due to having a tattoo. This discriminatory policy creates an exclusionary environment.

Guest reported deceptive billing practices with automated cashiers that charge for 120 minutes regardless of actual usage, and noted overcrowding that may impact safety and comfort.