Hotel New Star Ikebukuro

Guest reported the hotel's age and basic lighting conditions, noting it is not a fancy establishment but maintained to a reasonable cleanliness standard. No immediate safety hazards were mentioned in the review.

Guest reported the room was very dimly lit and the window was tightly locked in a smoking unit, which could pose ventilation and emergency egress concerns.

Guest noted the property's age and lack of recent updates, which may indicate potential maintenance concerns with older building systems, though no specific safety hazards were reported.

Guest reported a key management system requiring room keys to be left at the front desk, which may present a security concern for some travelers.

Guest reported pervasive smoke odor and stained carpets, indicating potential indoor air quality and hygiene concerns. The bathroom was noted as extremely cramped, raising questions about accessibility and proper maintenance.

Guest noted that area lighting near the hotel is not particularly bright at night, making the surroundings appear somewhat dark, though they reported always feeling safe walking from the train station. Additionally, the guest mentioned that the signage for the hotel's back door is not very visible, which could lead to confusion.

The room walls had stains and dents, and the TV and wifi were broken. It took multiple calls to the front desk to get them fixed.

Guest reported no safety concerns and highlighted the hotel's cleanliness, quiet location, and convenient access to amenities.

Guest reported developing rashes after a 4-night stay, raising potential hygiene or allergen concerns. The guest also noted visible dust accumulation on bathroom fixtures.

The wifi signal was very weak on the 5th floor, which could impact the ability to contact emergency services or get information if needed.

The room was clean and well-maintained, which is a positive sign for general hygiene and health safety.

The hotel was clean and well-maintained. I felt safe in the neighborhood and the staff were helpful.

Guest reported using elevator access from metro exit 9 due to large luggage, indicating the hotel's accessibility for travelers with mobility needs or heavy baggage.

The room smelled strongly of cigarette smoke, which was unsettling and made me uncomfortable returning each day.

Guest reported the hotel was difficult to locate within the Ikebukuro area, which could pose a navigational challenge, especially during late arrivals or in poor weather conditions.

The breakfast options were limited, which could be a concern if you have specific dietary needs.

The area around the hotel felt a bit concerning at night with many nightclubs and adult venues. I'd recommend being extra cautious in the Ikebukuro zone.

Guest reported dirty and stained walls, which negatively impacted their comfort and desire to return to the room, indicating potential underlying cleanliness or maintenance issues.

Guest reported inadequate room and bed dimensions that negatively impacted comfort and rest quality during their stay.

The room was so small that the beds felt like baby cots. We had to pay extra just to get a slightly larger bed, which still felt cramped for two adults.