FLEXSTAY INN Tokiwadai

Guest reported severe mold contamination in the initial room, causing dizziness, headaches, and an unwell feeling, which necessitated leaving the room for fresh air. The condition was so severe that the guests ultimately relocated to another hotel.

Guest reported no significant safety concerns, noting clean rooms and responsive staff, which positively impacted their overall sense of security and comfort.

The neighborhood felt quiet and safe, with restaurants and the train station within easy walking distance.

The room was clean and the internet worked well, which was a positive part of the stay.

The bathroom was very cramped and the only sink had to be used for both personal hygiene and washing kitchenware, which isn't ideal.

Guest reported the room had a smoky odor, which indicates potential indoor air quality concerns that could affect respiratory comfort.

Guest noted persistent traffic noise from a street or highway adjacent to the property, which may impact sleep quality and overall comfort.

Guest reported having to pay extra for fresh towels and bed linens, which may raise hygiene concerns for travelers expecting standard housekeeping services.

The smoke smell in the room was very strong and wouldn't go away. All rooms are smoking rooms, so it's a persistent issue.

Guest reported the lobby closes after 6pm with no staff available for assistance, creating a safety concern for after-hours emergencies. Additionally, a foul odor from the refrigerator was noted as a potential health hazard.

Guest reported severe humidity and mold growth on the external AC unit, creating an unhealthy environment. The lack of sunlight and poor ventilation on the first floor exacerbated the issue.

Guest reported the bathroom size as extremely small, which could present accessibility challenges or safety concerns in emergency situations. The guest proactively requested a higher-floor room to mitigate noise issues.

Guest reported no significant safety concerns, noting the room was quiet and well-equipped for a comfortable stay.

The staff tend to leave guests to their own devices, which could be a concern if an emergency arises.

Guest reported no safety concerns during their stay, noting the quiet neighborhood both day and night and the convenient proximity to 24-hour amenities.

Guest reported a persistent stale tobacco smell in the room, indicating potential indoor air quality and ventilation concerns.

Guest noted limited staff availability with front desk coverage only from 9am to 6pm, which may impact emergency response or assistance outside those hours.

Guest reported uncomfortable bedding requiring adjustment, which may impact sleep quality and overall wellbeing during the stay.