ART HOTEL Nippori Lungwood

Guest reported inadequate air conditioning on the 10th floor, requiring a supplemental cooling fan, and noted dusty carpeting that may affect air quality.

Guest reported inadequate temperature control with air conditioning that could not be set sufficiently cool at night, potentially affecting sleep quality and comfort.

The manager threatened to call the police when I questioned misleading room information. Staff behavior felt hostile and unprofessional.

The room had no temperature control and was steaming hot all night, which made it impossible to sleep properly.

Guest reported a lack of climate control in the room, with central heating fixed at 25.5°C leading to overheating and dehydration. Staff advised sleeping with the door open, which raises security and comfort concerns.

Guest reported excessive humidity and poor ventilation in their room during winter, noting that windows could not be opened. Staff provided a portable fan, but it offered only limited relief from the stuffy conditions.

Guest reported no safety concerns during their stay, highlighting the hotel's convenient location and value as positive aspects of their experience.

Guest noted the hotel's age but reported it was well-maintained, with no specific safety hazards mentioned regarding facilities or public spaces.

Guest reported severe overheating in rooms due to lack of individual temperature control and non-opening windows, which persisted despite complaints. Additionally, the bathroom extractor fan was non-functional, leading to poor ventilation.

Guest reported a strong smell of smoke in the hallway on their floor, which may indicate inadequate ventilation or smoking policy enforcement issues.

I could clearly hear the neighbor coughing at night through the walls.

Guest reported inadequate air conditioning performance, resulting in uncomfortably warm sleeping conditions that impacted rest quality.

Guest noted the absence of an elevator when accessing the hotel from the closest station exit, which may present a mobility challenge for guests with heavy luggage or accessibility needs.

Guest reported poor service quality with staff showing minimal effort or willingness to support guest requests, which could impact emergency responsiveness or assistance during incidents.

The hotel's location right next to the station made me feel very safe and secure when returning late at night.

Guest reported an issue with restaurant staff who appeared unhappy and rushed them when they arrived 45 minutes before the end of breakfast service, which impacted the dining experience.

The room looked old and dark, which made the lighting feel a bit dim.

The room was comfortable with private facilities. No safety concerns noted during my stay.