Ikebukuro Royal Hotel

2-chōme-41-7 Ikebukuro, Toshima City, Tokyo 170-0014, Japan

412.9 / 5 (725 reviews) · Google ReviewGood
17Reports
5Issue Types

Issue Distribution

Other
10
Cleaning
4
Pool
1
AC
1
Elevator
1

Recent Reports

OtherWarningVerified

Guest reported the main entrance was obscure and difficult to locate, noting a need for improved lighting and signage for better wayfinding.

PoolWarningVerified

Guest noted the outdoor pool appeared to have been out of service for an extended period, raising concerns about facility maintenance and safety oversight.

OtherWarningVerified

The room was very compact, just allowing two people. The TV was old and in bad condition.

OtherWarningVerified

I noticed a persistent smoking smell in my non-smoking room, which was unpleasant and concerning for air quality.

CleaningWarningVerified

Guest reported a strong unpleasant odor upon entering the first floor, raising concerns about air quality and overall cleanliness. The condition was significant enough for the guest to consider canceling their booking.

ACWarningVerified

Guest reported inconsistent heating system performance, with some rooms becoming excessively cold while others were uncomfortably hot, indicating a potential HVAC maintenance issue.

OtherWarningVerified

The room felt quite old and small, but the common bath area on the top floor with the whirlpools was a great place to relax after a long day.

OtherWarningVerified

Guest reported poor indoor air quality causing frequent sneezing and noted a tripping hazard due to an elevated bathroom floor. Additionally, the worn-out carpet and floor depression raised concerns about general facility maintenance.

ElevatorCriticalVerified

Guest reported elevator safety concerns, noting the doors close rapidly with inadequate obstruction sensors, resulting in physical injury. Additionally, hallway lighting was poor and safety locks on room doors were inconsistent.

OtherWarningVerified

Guest reported a hole in the floor and pervasive smoke odor throughout the room, indicating potential structural and air quality hazards. The small, worn bathroom was noted as inadequate, though a public bath on another floor provided an alternative.

CleaningCriticalVerified

Guest reported that comforters in the first room had dried bloodstains, raising serious hygiene concerns. Additionally, the overall environment was described as dark, dingy, and reminiscent of a horror movie setting, with a neighboring door duct-taped shut, contributing to a feeling of unease.

CleaningWarningVerified

Guest reported unacceptable room cleanliness with dust accumulation on furniture and human hair found in the refrigerator. Additionally, the inability to control the central air conditioning forced the guest to open windows for cooling, exposing them to external noise.

OtherWarningVerified

Guest reported initial difficulty navigating from the train station to the hotel, recommending a taxi and having the hotel's address in Japanese for clarity. The hotel's location was ultimately found to be central and on a quiet street.

OtherWarningVerified

Guest reported no significant safety concerns, noting clean rooms and excellent breakfast service. The primary limitation was room size, which impacted comfort but not safety.

OtherWarningVerified

No specific safety issues were mentioned in my review.

OtherWarningVerified

Guest noted the hotel's location in a red-light district but reported no perceived safety concerns during their stay.

CleaningWarningVerified

The room was extremely small and dirty, which made me feel claustrophobic. The staff's inability to communicate in English could be a problem in an emergency.

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