HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

Guest noted the reception area was somewhat chaotic with open luggage storage visible along windows, though staff remained professional and helpful throughout.

Guest reported that the B3 exit of Shinjuku Station near the hotel was closed for construction, potentially complicating navigation and emergency egress for unfamiliar visitors.

Guest reported chaotic lobby conditions with poor crowd management, noting tables jammed together and insufficient personal space during breakfast hours, which could impede emergency egress.

The hotel is part of a large, lively building with a cinema, arcade, and offices, which could mean more public foot traffic and noise.

Our room was right next to the elevator bank, which was noisy and disruptive. The area outside the hotel felt quite busy and not particularly clean.