Sotetsu Grand Fresa Takadanobaba

Guest reported that all guest room windows are now permanently locked for safety reasons, preventing ventilation, and the AC system cannot cool below 20°C (68°F), creating an uncomfortable sleeping environment for guests who prefer cooler temperatures.

Guest reported a persistent unpleasant odor in the bathroom that intensified over a six-day stay, indicating a potential ventilation or sanitation issue. The guest mitigated the problem by using a room humidifier.

The hotel was clean and well-maintained. I felt secure with the helpful front desk staff.

Guest reported feeling very safe in the neighborhood, noting the hotel's proximity to major transit and amenities contributed to a secure and convenient environment.