Elevera Lodge @ Neutral Bay

Guest reported a very strong, overpowering chemical smell in the bathroom, which may indicate improper ventilation or the use of harsh cleaning agents. The dilapidated condition of main areas also raises concerns about general facility maintenance.

The communal kitchen is in a basement with no freezer storage, which could be a food safety concern.

Guest reported a cockroach infestation in their room and noted unsanitary conditions in both the room and kitchen areas. The presence of pests and inadequate daily cleaning constitute a significant health hazard.

Guest reported a severe pest infestation with cockroaches found in their luggage, and noted that staff were consistently unavailable at the front desk and unresponsive to urgent calls, refusing refunds or escalation.

The limited parking is first-come, first-served, which wasn't clear from my booking. We were afraid to move the car once we got a spot, so we had to walk or take the bus everywhere.

Guest reported limited on-site parking availability, requiring street parking during peak periods, which may present vehicle security concerns.

Guest noted the absence of air conditioning, though a fan and heater were provided as alternatives. This may affect guest comfort during extreme temperatures.

The old carpets in the room had a terrible smell that made it hard to breathe. It really affected my stay.

Guest reported no significant safety concerns during their stay, noting functional facilities and convenient location. The accommodation met basic needs without raising any immediate safety or health issues.

Guest reported the hotel is located in an older building, though the room was noted as spotless. No immediate safety hazards were mentioned in the review.

Guest reported strong commercial cooking or smoke fumes entering the room around 4 AM, potentially from an exhaust vent located outside the window. This indicates a potential ventilation or air quality issue that could affect respiratory comfort.

Guest noted a noisy refrigerator in the room, though it could be switched off to mitigate the disturbance.