Carnarvon Lodge Kirribilli (Monthly&Quarterly Stay Accepted)

Guest reported a complete lack of hot water in the shower during their stay, which presented a significant inconvenience and potential health concern. Additionally, the absence of an elevator required the guest to manually transport luggage downstairs, posing a potential physical strain or hazard.

Guest reported the front door was left open all night, creating a security vulnerability. Additionally, the lack of staff presence and reliance on a phone number for service raised concerns about emergency responsiveness.

I woke up to mice and possums in the roof, and the floors were so broken and creaky they felt unsafe to walk on. The place was filthy with dirt and grime everywhere, and cleaning chemicals were just left out on the stairs.

Guest noted the bathroom floor condition required wearing footwear in the shower, indicating a potential slip hazard or cleanliness concern.