Cremorne Point Manor

Guest reported mold growth and significant grime buildup in the shower area, indicating inadequate cleaning and potential health hazards from poor bathroom hygiene.

The rooms were dirty and poorly maintained, which raises concerns about overall cleanliness and hygiene standards.

Guest reported a critical security concern due to missing locks on bathroom doors, creating a significant safety fear. Additionally, a pest infestation involving cockroaches was documented, posing a direct health hazard.

Guest reported navigating a steep set of steps and half landings with heavy luggage to access the room, with no assistance offered, posing a potential mobility and fall hazard.

Guest reported no safety concerns and highlighted positive aspects including responsive hosts, good room conditions, and convenient access to walking tracks and city transport.

Guest reported that the front entrance features steep and lengthy stairs, which may present accessibility challenges for individuals with mobility limitations or heart conditions.

The room was comfortable and quiet, and the shared shower facilities down the corridor were clean and well-maintained.

Guest reported restricted access to the hotel after 8pm, which could impede emergency egress or safe entry. Additionally, the guest noted unhelpful and sarcastic customer service, which may hinder effective assistance during safety incidents.

Guest noted the property's isolated location with no shops or restaurants within walking distance, requiring transportation for basic needs. This could impact emergency access or convenience during a stay.

Guest reported significant cleanliness issues including a kettle full of dust and a dirty carpet, raising health and hygiene concerns. The guest also experienced unauthorized billing for an unrequested extra bed, indicating poor communication and service transparency.

Guest reported clean shared bathroom facilities with provided toiletries, indicating adequate hygiene maintenance for communal spaces.

Guest reported no safety concerns during their stay, noting clean facilities and well-maintained outdoor pathways in the surrounding area.

The staff were friendly and helpful, which is reassuring for guest safety and support.

I could clearly hear voices from other rooms when people talked loud, which made me feel like privacy and quiet were compromised.

Guest reported ongoing construction work nearby that disrupted the peace during breakfast, though noise levels were noted to be less severe for rooms at the front of the building. The property also requires navigating stairs for street access, which may pose a mobility challenge.