Meriton Suites Bondi Junction

Guest reported that while initial check-in service was satisfactory, staff responsiveness to issues appeared to prioritize long-term residents over vacation guests, potentially affecting timely resolution of safety or maintenance concerns.

The elevator broke down and got stuck between floors, shaking up and down. We were trapped for 20 minutes and the emergency intercom speaker was barely understandable.

Guest reported a severe mold infestation and cockroach presence in Room 145, Tower Two, with carpets smelling of damp. The hotel's initial refusal to address the issue and misleading communication from staff regarding remediation efforts compounded the health hazard.

Guest reported no safety concerns during their stay, noting clean accommodations and efficient service. The positive experience suggests adequate facility maintenance and staff responsiveness.

Guest reported significant water damage on the ceiling, indicating potential ongoing moisture issues, and a non-functional air conditioning system that failed to cool the room during extreme heat, with staff offering only a fan as a solution.

Guest reported persistent and strong body odor from housekeeping staff that lingered in common areas, creating an unpleasant hygiene concern.

Guest reported water leakage from the shower requiring cleanup and observed cockroaches near the dishwasher and within the room, indicating potential plumbing and pest control issues.

Guest reported significant noise transmission from the reception and lift lobby area, which disrupted their stay. The lack of sound insulation on the reception floor impacted sleep quality and overall comfort.

Guest reported a lack of housekeeping service over an extended stay, with linens not changed and bins not emptied, creating potential hygiene and odor concerns.

I tried to call reception many times but was on hold for ages. This lack of immediate staff contact could be a concern in an emergency.

Guest reported being assigned to a room in a construction tower despite having a disability, noting significant noise disruption. The hotel's room assignment practices created accessibility concerns and compromised the guest's comfort.

Guest reported significant cleaning deficiencies including a clogged sink drain, hair accumulation in bathing areas, and dirty surfaces throughout the unit, which present hygiene and potential slip hazards. The guest also noted that initial key activation issues delayed access to the room.

I noticed signs of mold in the bathroom, which was disappointing for the room's cleanliness.

Guest reported no significant safety concerns regarding the property's facilities or location. The suite was noted as well-equipped and functionally adequate for their stay.