Adina Bondi Beach Sydney

Guest noted inconsistent staff hospitality training, which may impact responsiveness to guest needs or emergency situations.

Guest reported a fire alarm activation at midnight with no staff direction or assistance provided before or after the event, raising serious concerns about emergency preparedness. The guest only assumed safety after observing the fire brigade's departure, indicating a lack of clear communication.

Guest reported maintenance issues during their stay, though the outdoor area was appreciated. No specific safety hazards were detailed in this feedback.

Guest noted the hotel pool water temperature was uncomfortably chilly, while the hot tub was adequately warm, indicating potential temperature regulation issues in aquatic facilities.

I was placed in a room above the garage entrance where rubbish trucks collected bins, despite requesting a quiet room. The noise disrupted my stay.

Guest reported unsanitary conditions including dirty glass and doors, a persistent foul odor from the toilet, and infrequent bed linen changes, indicating significant cleaning deficiencies.

Loud music from a nearby business was playing on the night I arrived, but it was shut off by bedtime.

The sliding door lock in room 128 was completely rusted and seized, making it very difficult to lock and unlock. I couldn't open it to get out, which felt like a fire hazard.

Guest reported no safety concerns during their stay, noting excellent service and satisfactory facility conditions.