Holiday Inn Singapore Little India

Guest reported substantial waiting times for elevators and noted the reception area was often crowded, which could impede emergency egress or cause accessibility issues during peak periods.

Guest reported unwelcoming behavior and slow, reluctant service from new concierge staff during late-night check-in, which could impact guest assistance in emergency situations.

Guest reported exceptional staff responsiveness when facing a critical travel document emergency, with employee Nadesh providing timely and professional assistance to recover a lost passport.

Guest reported no safety concerns and highlighted the hotel's convenient location and helpful staff, which contributed to a positive and secure experience.

The room was quite small, but everything else was fine.

The AC vent was aimed directly at the bed with no remote control, forcing me to climb up and down the loft stairs repeatedly to adjust it. This made nighttime bathroom trips a hazardous and exhausting ordeal.

The elevator wait was over 5 minutes from the 20th floor, and it was sometimes overpacked.

Guest reported positive dining experience with no safety concerns noted at the hotel's restaurant facility.