Somerset Palace Seoul

Guest reported a lack of electrical outlets in the rooms and the requirement for two-prong adapters, which may pose a fire hazard or inconvenience for charging essential devices.

Guest reported questionable bathroom quality and outdated furniture, indicating potential maintenance and hygiene concerns that may affect guest comfort and safety.

Guest reported pervasive water damage on ceilings and a persistent mold/mildew odor in hallways, indicating potential moisture issues and air quality concerns. Additionally, thin walls and poor window soundproofing allowed disruptive noise from protests and neighboring units to affect sleep quality.

Guest reported mold and stains in the bathroom, along with a damaged door, indicating potential hygiene and maintenance issues. The room also lacked proper ventilation until a portable AC remote was provided upon request.

Guest reported a glass panel that could not be opened properly, with only a small side window accessible behind curtains, limiting ventilation and potential emergency egress options. The room was described as quite dark, which may impact visibility and safety.

Guest reported peeling and cracking on toilet doors and other areas, indicating potential maintenance issues with facility surfaces. The guest also noted the bathtub appeared yellowish, which may suggest aging fixtures or water quality concerns.

Guest reported that the building's common areas, including hallways and elevators, lacked air conditioning during summer months, creating uncomfortably hot and humid conditions. This environmental control issue could affect guest comfort and wellbeing in extreme temperatures.