First Stay

I'm concerned about how they'd handle a real emergency on-site if they were this unresponsive to a medical cancellation.

Guest reported inadequate soundproofing with thin walls, which may impact sleep quality and privacy. Additionally, the floor heating system was noted to be insufficient for winter conditions, potentially affecting guest comfort.

Guest reported that despite the hotel's location on a busy street, the room was surprisingly quiet, indicating effective soundproofing and a peaceful sleep environment.