Grammos Hotel
6-5 Teheran-ro 33-gil, Gangnam District, Seoul, South Korea
Issue Distribution
Recent Reports
Guest reported the hotel's location outside the main tourist district but noted convenient public transport access and proximity to a 24-hour convenience store, which supports guest mobility and access to essentials.
Guest reported inconsistent housekeeping service, noting that shampoo was not replenished after the second day despite requests. This indicates a potential lapse in routine maintenance and staff responsiveness.
Guest reported poor room cleaning with dust accumulation causing allergic reactions, and noted old, nearly broken fixtures including a door bar that may compromise security.
Guest reported experiencing wifi connectivity issues during their stay, which were promptly addressed by the hotel staff.
Guest noted ongoing construction adjacent to the hotel property, though no significant noise disturbance was reported during their early morning schedule.
Guest reported that the hotel has only one small elevator serving the entire high-rise building, resulting in frequent waiting times and potential inconvenience during emergencies.
Guest reported that pool cleaning operations occurred for extended periods during public opening hours, potentially limiting guest access to the facility. Additionally, staff demonstrated unhelpful behavior and communication difficulties when assistance was requested.
The pool was okay.
The pool music was extremely loud and staff wouldn't lower it when asked. It wasn't relaxing music either.
Guest reported a complete failure of the hotel's water heating system during sub-zero temperatures. The front desk advised a wait of 30-60 minutes for resolution.
Guest reported no safety concerns during their stay, noting friendly staff, a well-maintained rooftop pool, and a safe, walkable neighborhood.
Guest reported poor room ventilation due to very small windows and inadequate cleaning with excessive dust accumulation, particularly on the air conditioning unit. Additionally, the carpet was described as old, stained, and unhygienic, with management disputes over damage charges further impacting the stay.
Guest reported no safety concerns during their stay, noting the hotel was clean, modern, and well-maintained. The availability of laundry facilities in the basement was highlighted as a positive amenity.
Guest reported no safety concerns and highlighted the helpful, English-speaking staff, which contributes positively to guest support and communication in case of emergencies.
Guest noted limited parking availability with only six sedan spaces, which may create accessibility or emergency egress concerns during peak occupancy periods.
Guest reported no safety concerns and highlighted positive aspects including friendly staff, clean rooms, and good location. The review indicates a generally safe and satisfactory environment.
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