Hotel Soulhada, Seoul

Guest reported encountering a rude receptionist, which created a negative experience and suggests potential issues with staff responsiveness in handling guest concerns.

Guest reported suboptimal cleanliness standards, including a sticky floor and a stray hair found upon room inspection. The guest opted to use personal slippers rather than the provided pair due to hygiene concerns.

The hotel's location near cafés and a convenience store felt very convenient and safe for finding essentials.

I found a hole in the wall and mold under the sink. The bath towels also had holes and were torn.