Provista Hotel

Guest reported no safety concerns during their stay, noting the room was clean and well-equipped with functional amenities.

Guest reported no safety concerns during their stay, noting clean and comfortable accommodations with responsive staff communication in Korean.

Guest reported inadequate air conditioning in the fitness center, which could pose a health risk during strenuous exercise in a poorly ventilated basement environment.

Guest reported severe cleaning deficiencies, including visible hairs on bathroom surfaces and inadequate sanitization practices, which raise health and hygiene concerns. The staff's dismissive attitude when addressing the issue further compromised the guest's sense of safety and service reliability.

Guest reported no safety concerns; staff demonstrated commendable responsiveness by facilitating an early check-in due to the guest's health condition.

Guest reported significant cleanliness issues including unflushed toilet with hair from previous guest, stained floors and bedding, and attic floor dirt that transferred to skin. While staff responsiveness was praised, these hygiene conditions present health concerns.

Guest reported that WiFi coverage on floors 10 and 11 was not complete, though they noted the hotel's facility management was working to improve it.

Guest reported no significant safety concerns, noting the hotel was clean and functional with reliable amenities. The review primarily highlighted positive aspects of location and value.

Guest noted that rooms facing the front of the hotel can be quite noisy due to traffic, which may impact sleep quality for noise-sensitive individuals.

Guest reported severe cleaning neglect including moldy insulation in the kitchenette wall, a long-abandoned rotting food container in the mini-fridge, and a melted/burned hairdryer, indicating significant health hazards and fire safety concerns.

The cutlery in the room was still dirty when I checked in.

Guest reported inadequate bedding quality and limited availability of extra pillows, which is particularly concerning given a family member's long-term disability. The delayed response to a basic comfort request suggests potential service gaps that could impact guests with mobility or health needs.

Guest reported no safety concerns and highlighted excellent service and family-friendly amenities, including spacious units with in-room laundry facilities.

Guest noted that all room controls and instructions were exclusively in Korean, including the air conditioning and hot water systems, which could pose a safety communication barrier in an emergency.

Guest reported an unusual and potentially hazardous boiler system requiring activation before shower use, which was inadvertently disabled when adjusting the air conditioning, leading to a lack of hot water.

Guest reported unclean conditions including dirty carpets and noted the bathroom was unsatisfactory, raising hygiene concerns.

Rooms weren't properly cleaned, just tidied up. Staff wasn't helpful when I needed assistance.

Guest reported no safety concerns and highlighted the hotel's convenient location, cleanliness, and well-equipped amenities including kitchen facilities suitable for self-catering.

The noise from overnight party guests was so disruptive every night that I had to use noise-cancelling headphones and couldn't sleep. I'm concerned about potential fire code violations with too many people crammed into one small room.

Guest reported that advertised amenities including kitchenette, microwave, and washing machine were not available, which could impact guests relying on these facilities for food safety or hygiene needs.