Stay Hotel Gangnam

Guest reported a tripping hazard due to a 1 cm step at the bathroom entrance that was camouflaged by the floor pattern, posing a fall risk. Additionally, the room design with floor-to-ceiling mirrors and no bathroom door created significant privacy and safety concerns, especially when traveling with family.

Guest reported no in-house dining options, which may impact food safety oversight for delivered meals. The hotel's reliance on external food delivery could present potential health considerations for guests.

Guest reported a significant privacy concern due to a bathroom window with translucent blinds and external opening mechanism, compromising personal security. Additionally, poor lighting controls created a tripping hazard when navigating the room in darkness.

Guest reported that the 'Star' hotel section was located in a basement with claustrophobic conditions and old, stained furniture, while the 'Stay' section had a small window with a wall close by, limiting natural light and views.

Guest reported a bathroom design flaw causing water leakage during showering, though cleaning staff provided a mitigation technique that reduced the issue.

The shower design caused flooding in the bathroom. I had to use hand towels to try and contain the water.

The hotel was clean and the room was warm enough for comfortable sleep during winter.

Guest reported that some corner rooms have windows positioned extremely close to adjacent walls, resulting in very dark interior conditions with potential implications for guest wellbeing and emergency egress visibility.

Guest reported significant bathroom flooding during showers, which created slip hazards and damaged personal belongings left on the floor. The inadequate lighting in the main room also forced the guest to use the bathroom floor for applying makeup, compounding the safety concerns in a wet area.

The bathroom had no shower curtain, so the entire floor got dangerously wet after every shower. This created a major slip hazard.

Guest reported the bathroom lacks a shower screen, causing flooding during use which creates slip hazards and water damage concerns.