Hotel PJ

Guest reported a plumbing system with insufficient flushing power that cannot handle toilet paper without clogging, indicating potential sanitation concerns. Additionally, the guest experienced uncomfortably high room temperatures (27°C) during winter due to heating-only climate control with no cooling option available.

Guest reported inadequate temperature control with AC disabled during fall, resulting in uncomfortably warm room conditions. The hotel provided only a fan, which failed to achieve a comfortable sleeping environment.

Guest reported hostile interactions with reception staff, including intimidation when requesting basic location assistance and being asked for their room number in a confrontational manner, creating an environment of discomfort and perceived lack of safety.

Guest reported a significant privacy concern regarding the balcony partition, noting an open floor gap that allowed clear visibility of the adjacent unit's lighting and audible conversations from next door. This structural deficiency compromises guest privacy and security.