Homes Stay Myeongdong
Chungmuro 3(sam)-ga, Jung District, Seoul, South Korea
Issue Distribution
Recent Reports
Guest reported the air conditioner was noisy and ineffective, resulting in uncomfortable room temperatures. The hotel's policy of charging extra for cleaning services was also noted as a quality concern.
Guest reported inconsistent housekeeping service, as room cleaning and linen changes did not occur as scheduled after three days, requiring a guest request for basic service.
Guest reported no significant safety concerns during their stay, noting the room and facilities were in acceptable condition. The self-service breakfast arrangement was mentioned but did not impact safety.
Had to wait over 30 minutes for the room to be cleaned after check-in time. The delay made me follow up with staff.
The location is quiet despite being near the night market, which felt safe. The water pressure was strong, but the room was quite small.
Guest reported disruptive construction noise affecting sleep quality and noted a non-functional toilet on the 6th floor, impacting basic facility usability.
Guest reported heater malfunction and freezing water temperature, preventing bathing. Front desk was unattended when assistance was needed.
Guest reported extremely cramped room conditions that restricted movement and required one occupant to remain on the bed, posing potential safety and comfort concerns. Additionally, the guest noted intrusive staff behavior during breakfast regarding room rules, which created an uncomfortable atmosphere.
Guest reported the hotel location as very safe and quiet, with clean facilities and proximity to public transit enhancing overall security.
Guest reported significant communication barriers with staff, including difficulty obtaining assistance with airport transportation and a misunderstanding regarding a lost phone that was initially misinterpreted. The lack of on-site managerial support for resolving payment or translation issues was noted as a key service failure impacting guest safety and support.
Guest reported limited space in both the sleeping area and bathroom, which could pose mobility challenges or safety concerns for families traveling with young children.
Guest reported the property's central location facilitated convenient shopping breaks and easy access to airport transportation, with no safety concerns noted regarding the neighborhood or facility conditions.
The elevator was working, which was helpful with my luggage.
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