Life In Insa
30-9 Insadong-gil, Jongno District, Seoul, South Korea
Issue Distribution
Recent Reports
No property support when the heater failed during a cold outbreak. I had to use only cold water.
Guest reported the absence of window curtains, which resulted in early morning light exposure and disrupted sleep quality during their stay.
Guest reported pervasive mold in the bathroom, including on provided slippers, and noted poor ventilation that left the space wet for hours. Additionally, a staff member entered the room without knocking while the guest was in the shower and attempted an unauthorized early checkout.
Guest reported severe ventilation issues leading to suffocating room atmosphere and black mold growth on window sealings. Additionally, hot water temperature fluctuated dangerously without warning, and bedding showed unidentified stains with previous guests' hair.
The bathroom had poor ventilation and visible mold. The room was uncomfortably warm due to underfloor heating that couldn't be turned off.
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