SEOUL DRAGON CITY

Guest reported a positive overall experience with no immediate safety concerns, noting the room environment as cozy, comfortable, and restful.

Guest reported no safety concerns but noted a perceived shortfall in service standards, which could impact overall guest experience and satisfaction.

Guest reported a sanitation emergency in the lobby where human feces was left unsecured for an extended period, requiring guest intervention for cleanup. This presents a significant biohazard and indicates a failure in both immediate response and proper sanitation protocols.