Palms by Yarraville with large 2 bed home yard - Two-Bedroom Apartment

Guest reported structural safety concerns including rotting wood in the pool grotto entry area and holes in patio lounge cushions, indicating deferred maintenance issues. Additionally, the guest noted inadequate sound insulation between rooms, with neighbor noise clearly audible.

Guest reported a documented theft incident involving staff, inadequate property security, and retaliatory eviction of elderly guests after billing disputes, indicating systemic safety and trust failures. The property also lacked proper guest orientation and maintained unsanitary mineral pools.