Werribee Motel & Apartments

The powerpoint switch was broken in my room, which could be a potential electrical hazard. The toilet seat was also loose and moved easily.

Guest reported unsanitary conditions including dirty, stained mattress linen and broken appliances, which present potential health hazards. The unhelpful staff response further compromised the guest's safety and wellbeing.

Guest reported aggressive and inflexible communication from management regarding booking changes, which may indicate poor responsiveness to guest needs in potential emergency situations.