Riverfront villa in the city of Wyndham(Werribee) - Villa
Werribee VIC 3030, Australia
3Reports
2Issue Types
Issue Distribution
Other2
Cleaning1
Recent Reports
OtherCriticalVerified
Guest reported the master bathroom tub presents a safety hazard due to lack of grab bars, and noted the shower curtain dragged into the tub, creating a wet and potentially slippery surface.
CleaningWarningVerified
Guest reported unsanitary bathroom conditions with filthy baseboards and lifting flooring, which presents a potential health hazard. The staff's lack of response to these cleanliness concerns further impacted the guest's sense of safety and wellbeing.
OtherCriticalVerified
Guest reported a malfunctioning door lock on the final day of their stay, which prevented them from leaving the unit. Management declined to extend the checkout time despite the access issue.
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