Oaks Melbourne Flemington Suites

The blind cords on the patio door and window weren't secured, which is a serious strangulation hazard. Also, the wheelchair access lift in the other building was locked and closed when we needed to leave late at night.

Guest reported unsanitary bedding conditions and noted management's dismissive response to their complaint, raising concerns about hygiene standards and staff accountability.

Guest reported dated facilities and a shower curtain in the bathroom, questioning its acceptability and suggesting the property needs upgrading. The condition was described as 'very tatty,' which may indicate general maintenance and cleanliness concerns.

Guest reported one elevator has been out of service for nearly two months, and the remaining elevators and common areas are not cleaned on weekends, with incidents of biological waste not being properly sanitized. This indicates a significant failure in facility maintenance and hygiene protocols.

Guest reported significant cleanliness concerns, including stained carpets and hair left in the room, which may indicate inadequate sanitation protocols. Additionally, the hotel's policy of only one key per room and unrefunded deposits raises questions about operational reliability and guest security.

Guest reported non-functional heating in rooms during cold weather and a deteriorated carpet presenting a potential trip hazard. The hotel's security deposit policy, while not a direct safety issue, caused significant guest distress and hindered communication regarding refunds.

Guest reported that the hotel's entry lane is narrow, shared with a supermarket, and experiences high traffic, which could pose a pedestrian safety concern. Additionally, inconsistent housekeeping service, including failure to remove rubbish and replenish essentials, may impact hygiene standards.

Guest and residents report persistent elevator malfunctions, with multiple units non-operational for extended periods, raising concerns about accessibility and emergency egress reliability. The review also indicates a systemic lack of maintenance and unresponsive management regarding building upkeep.

Guest reported that only two out of four elevators were operational for two days, which could impact emergency egress and guest mobility during a potential evacuation.