Hobson Apartments by Urban Rest
31 McLister St, Spotswood VIC 3015, Australia
Issue Distribution
Recent Reports
Guest reported multiple facility failures including a non-functional AC unit requiring manual operation, broken bathtubs, and insufficient essential supplies. The lack of proper maintenance and inadequate staff responsiveness created significant quality and potential safety concerns.
Guest reported the property's location on a one-way street required disembarking from a cab on a main road and walking approximately 50 meters with luggage. This could present a minor safety or convenience concern, especially at night or in poor weather.
Guest reported significant breakfast service failure with empty food stations at 9:45 AM despite advertised service until 10:30 AM. Staff response was inadequate, though positive guest experience was maintained by two specific staff members (Ramesh and Shanker).
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