City Park Hotel
308 Kings Way, Melbourne, Victoria 3205 Australia
Issue Distribution
Recent Reports
Guest reported multiple spiders in the room and described the rooms as dingy and not very clean, indicating a pest presence and basic hygiene failure.
Guest reported a severe ant infestation in their room and noted that management's response was inadequate, leaving dead insects for the guest to clean. The reception desk was closed on Sunday, preventing timely assistance with the health hazard.
The AC only blew hot air and the front desk refused to help. The vents were covered in a dark, greasy substance, which is a health concern.
Guest reported a severe verbal altercation with management, including abusive language directed at a child, and a physical safety hazard where a rusty nail in a chair caused injury. Police intervention was required to resolve a refund dispute.
Guest reported excessive nighttime noise from both external sources and adjacent rooms, along with inadequate cleaning standards and a persistent strange odor in the room.
Guest reported a non-functional tub in a suite room that could not be repaired due to no alternative room availability. This indicates a potential maintenance and guest accommodation issue.
Guest reported an odd smell in the room resembling smoke, along with hair and flies present in the bathroom. The presence of flies landing on towels raised significant concerns about the facility's cleanliness standards.
Guest reported a severe pest infestation with multiple cockroaches found in their room, requiring a room change. They also noted pervasive humidity, stained linens, and poor air quality, which significantly impacted their ability to sleep and led to an early departure.
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