Kimberley Gardens Hotel

Guest reported dated and dirty jacuzzis in the bathroom, raising hygiene concerns. Additionally, poor sound insulation allowed conversations from adjacent rooms to be clearly heard.

Guest reported a hostile interaction with reception staff when requesting a quiet room, which made them feel so uncomfortable they canceled a six-night stay. The lack of apology when the guest called to explain the cancellation further indicates a significant failure in staff responsiveness and guest care.

Guest reported the property appears aged and not well-maintained, with rooms lacking personal safes for valuables and overall conditions described as dusty. While no immediate hazards were specified, the general state of upkeep raises concerns about facility conditions.