Nightcap at Manhattan Hotel

Guest reported significant accessibility and safety hazards including no elevator, inadequate stair handrails, a door that opens back toward the stairs creating a fall risk, and broken glass on the staircase.

Guest reported that buffet food was served lukewarm and appeared to have been held for extended periods, raising concerns about food safety and potential health risks.

Guest reported concerns about food safety and quality at the hotel restaurant, noting that buffet items appeared to have been sitting out for extended periods and that vegetable options were not properly replenished.