Sandown Regency

Guest reported being moved to multiple rooms, with one having an overpowering odor and another where critical amenities like the TV and WiFi were non-functional. This indicates significant facility management and maintenance failures.

The shower didn't function properly, and the broken fly screen was a concern. The stained carpet and overall condition made the room feel unclean and unsanitary.

Guest reported a welded-shut verandah door preventing ventilation, leading to a persistent smell of dust and mold in the room. Additionally, only one functional power socket was available after the TV socket failed, and the bathroom vanity had major cracks.

Guest reported significant hygiene and facility hazards, including a leaking HVAC unit that created a wet, slippery floor at the entrance and a filthy, stained environment. The bathroom exhaust fan was described as 'rank', indicating poor ventilation and potential mold issues.