Sandown Heritage Motel Inn

The room smelled strongly of urine and everything was very dirty. I reported it but the staff seemed unaware of the room's condition.

The staff was rude and seemed to charge for everything, which made me feel I had to be vigilant. This lack of trust and transparency impacted my overall sense of security.

Had a noisy neighbor that disrupted my stay, but management addressed it after I alerted them.

Guest reported deceptive billing practices and confrontational staff behavior, which indicates a lack of professional integrity and could compromise trust in the establishment's handling of guest welfare or emergency situations.

Guest reported the owner aggressively banging on their door and entering without knocking while the guest was in the shower, creating a significant breach of privacy and security. The confrontation continued despite the guest providing proof of payment for an extended stay.