B2 Brand new home - Apartment - Ground Floor

Guest reported no safety or health concerns, noting the apartment was clean and all facilities were functional. The ground-floor location was convenient and the property was well-maintained.

Guest reported being charged twice for their stay and noted that management failed to resolve the billing error, requiring bank intervention to reverse the unauthorized charge.

Guest reported the apartment was not clean, which raises hygiene concerns for ground-floor accommodations. No specific safety hazards were detailed beyond cleanliness issues.

Guest reported a key management policy requiring keys to be left at reception when leaving, which may indicate security considerations for guest property.