The Hotel Windsor

Guest reported a ventilation system that produced excessive noise and could not be turned off, severely disrupting sleep for multiple nights. Additionally, the bathroom shower alternated between scalding hot and freezing cold water with low pressure, posing a scalding risk.

Guest reported that the in-room safe was not securely installed and could be easily removed from the premises, compromising security for valuables. Additionally, elevator conditions were noted as unsanitary, with strong odors present.

Guest reported a malfunctioning shower that alternated between dangerously hot and cold water, and a nearly broken toilet flush button that required delicate handling to avoid further damage.

Guest reported extremely low water pressure in the shower, describing it as a weak dribble even on the most concentrated setting. This could present a safety concern for guests with mobility issues or those requiring steady footing in a shower-over-bath configuration.

Guest reported patrons smoking in non-smoking areas of the hotel's Cricketers Club, with staff intervention being ineffective. This violation of Victoria's tobacco laws created an unsafe environment and forced the guests to relocate.

Guest reported the absence of a functional air conditioning system, with temporary window units creating excessive noise. Additionally, the bathroom fixtures were noted as chipped, and the carpet was described as dirty and dusty.

only one operational elevator, creating persistent queues and potential accessibility issues, while chronic maintenance failures for in-room amenities hindered communication with staff.