Rendezvous Hotel Melbourne
328 Flinders St, Melbourne VIC 3000, Australia
Issue Distribution
Recent Reports
Guest reported no safety concerns during their stay, noting comfortable accommodations and responsive staff, though breakfast service was described as chaotic.
Guest reported that the smoke/fire door was frequently lodged open, compromising the fire safety compartmentalization of the building.
Guest reported an unsatisfactory room view of a dirty rooftop alleyway, which may indicate potential cleanliness or environmental concerns in the immediate vicinity.
Guest reported inadequate cleaning with a bin not emptied from previous occupants and hairs present in the shower, indicating potential hygiene concerns.
Guest reported no safety concerns during their stay, noting the room was clean and comfortable with convenient access to transportation.
Guest reported no safety concerns during their stay, noting comfortable accommodations and well-functioning facilities that contributed to a positive group experience.
Guest reported no safety concerns during their stay, noting that climate controls functioned properly and room layout provided convenient access to power points in sensible locations.
Guest reported a financial security concern regarding a $100 deposit that had not been refunded 12 days after checkout, with no response from the hotel to inquiries. This lack of financial resolution and communication impacts guest trust and security protocols.
The room next to the elevator was incredibly noisy. The floors also squeaked loudly with every step.
Guest reported substandard cleaning of bathroom fixtures, including the basin, toilet, and shower, and noted inconsistent housekeeping service, which raises hygiene concerns.
The tap in my first room was hanging off the wall when I arrived. It was fixed quickly, but it made me question the maintenance.
The room was so cramped I tripped over my suitcase and got hurt. There was literally no safe place to store luggage.
Guest reported significant mold growth throughout the shower grout and walls, which was attributed to a non-functional exhaust fan. The guest also noted inadequate room cleaning, including dusty carpets and missed daily service.
Guest reported receiving severely overcooked and dried-out fish from the hotel restaurant, indicating potential food safety and quality control issues in kitchen operations.
Guest reported a smoke alarm falling from the ceiling and a bathroom door detached from the wall, posing immediate physical safety hazards. Mold was also observed in the shower, which flooded the bathroom floor.
The rooms were very small, which could feel cramped in an emergency.
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