Rendezvous Hotel Melbourne

328 Flinders St, Melbourne VIC 3000, Australia

Melbourne CBD4.1 / 5 (2376 reviews) · Google ReviewGood
16Reports
5Issue Types

Issue Distribution

Other
9
Cleaning
3
Restaurant
2
Noise
1
Water
1

Recent Reports

RestaurantWarningVerified

Guest reported no safety concerns during their stay, noting comfortable accommodations and responsive staff, though breakfast service was described as chaotic.

OtherCriticalVerified

Guest reported that the smoke/fire door was frequently lodged open, compromising the fire safety compartmentalization of the building.

OtherWarningVerified

Guest reported an unsatisfactory room view of a dirty rooftop alleyway, which may indicate potential cleanliness or environmental concerns in the immediate vicinity.

CleaningWarningVerified

Guest reported inadequate cleaning with a bin not emptied from previous occupants and hairs present in the shower, indicating potential hygiene concerns.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting the room was clean and comfortable with convenient access to transportation.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting comfortable accommodations and well-functioning facilities that contributed to a positive group experience.

OtherWarningVerified

Guest reported no safety concerns during their stay, noting that climate controls functioned properly and room layout provided convenient access to power points in sensible locations.

OtherWarningVerified

Guest reported a financial security concern regarding a $100 deposit that had not been refunded 12 days after checkout, with no response from the hotel to inquiries. This lack of financial resolution and communication impacts guest trust and security protocols.

NoiseWarningVerified

The room next to the elevator was incredibly noisy. The floors also squeaked loudly with every step.

CleaningWarningVerified

Guest reported substandard cleaning of bathroom fixtures, including the basin, toilet, and shower, and noted inconsistent housekeeping service, which raises hygiene concerns.

WaterWarningVerified

The tap in my first room was hanging off the wall when I arrived. It was fixed quickly, but it made me question the maintenance.

OtherWarningVerified

The room was so cramped I tripped over my suitcase and got hurt. There was literally no safe place to store luggage.

CleaningCriticalVerified

Guest reported significant mold growth throughout the shower grout and walls, which was attributed to a non-functional exhaust fan. The guest also noted inadequate room cleaning, including dusty carpets and missed daily service.

RestaurantWarningVerified

Guest reported receiving severely overcooked and dried-out fish from the hotel restaurant, indicating potential food safety and quality control issues in kitchen operations.

OtherCriticalVerified

Guest reported a smoke alarm falling from the ceiling and a bathroom door detached from the wall, posing immediate physical safety hazards. Mold was also observed in the shower, which flooded the bathroom floor.

OtherWarningVerified

The rooms were very small, which could feel cramped in an emergency.

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