Punthill Flinders Lane Apartments

267 Flinders Lane, Melbourne, Victoria 3000 Australia

Melbourne CBDGood
19Reports
5Issue Types

Issue Distribution

Other
9
Cleaning
3
Noise
3
Water
3
WiFi
1

Recent Reports

OtherWarningVerified

Guest reported no safety concerns, noting clean rooms and well-maintained facilities. The positive feedback on included amenities suggests adequate attention to basic guest comfort and hygiene standards.

CleaningCriticalVerified

Guest reported the apartment was in a state of severe filth, describing it as requiring a week to clean properly. This level of uncleanliness presents a significant health hazard.

OtherWarningVerified

Guest reported cracked floor tiles and a badly worn kitchen workbench, indicating potential trip hazards and substandard facility maintenance. The lax cleaning standards and overall shabby condition suggest a general neglect of upkeep.

CleaningWarningVerified

Guest reported significant hygiene and maintenance issues, including moldy air vents, cracked floor tiles, and a filthy sofa with old food debris. The bathroom ventilation was inadequate, causing excessive steam, and the shower design presented a tripping hazard with taps positioned mid-bath.

NoiseWarningVerified

Guest reported severe and persistent external noise from street activity and early-morning commercial vehicles, which disrupted sleep across three consecutive nights. The guest also noted inconsistent water temperature and an inability to be relocated despite daily requests.

NoiseWarningVerified

The windows on level 1 facing the lane are not double-glazed, letting in all the noise and cooking smells from outside. The noise from building services and late-night cleaning in the lane was so bad it vibrated the windows and kept me awake.

WaterCriticalVerified

The accessible bathroom flooded every time we showered, creating a slip hazard. Staff response was dismissive when I raised the issue.

OtherCriticalVerified

The shower was an accident waiting to happen. Getting in and out was very difficult if you're not fully fit.

WiFiWarningVerified

Guest reported extremely slow wifi that prevented basic online activities, noting the issue has persisted for months with no immediate resolution. The guest also observed a large, persistent stain on the lounge carpet, indicating potential maintenance and cleanliness concerns.

OtherWarningVerified

The apartment was very quiet, which allowed for good rest.

WaterWarningVerified

Guest reported low water pressure in the shower, which impacted the quality of the bathing experience. No other significant safety or health hazards were noted in the review.

WaterCriticalVerified

The accessible shower had no walls, so water went everywhere when I used it. This created a major slipping hazard in the bathroom.

OtherWarningVerified

Guest reported that a window blind fell down when attempting to operate it, posing a potential hazard. Additionally, the floorboards creak loudly with every step, indicating potential structural wear.

OtherWarningVerified

Guest reported exposure to a strong, pervasive air freshener in the lobby, corridors, and room that caused a headache, and noted unclean cupboards and poor bathroom conditions. The staff refused a booking change request despite the health concern.

OtherWarningVerified

The first floor hallway had a strong, unpleasant odor that made me uncomfortable. Combined with the poor soundproofing, it really affected my stay.

OtherCriticalVerified

Guest reported black mold on bathroom tiles and a non-functional ventilation fan, creating potential health hazards from poor air quality and moisture accumulation.

NoiseWarningVerified

The room was a bit noisy sometimes due to the central location near Flinders Lane.

OtherWarningVerified

The hotel's parking situation caused significant stress. I would advise against bringing a car due to the poor parking facilities.

CleaningWarningVerified

The bathroom floor still had long hair from the previous guest, and I had to buy cleaning supplies to disinfect the whole apartment myself. Stained bed linen on every piece was also a concern.

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