Oaks Melbourne on William Suites

350 William St, Melbourne VIC 3000, Australia

Melbourne CBD4.1 / 5 (1464 reviews) · Google ReviewGood
8Reports
3Issue Types

Issue Distribution

Cleaning
4
Other
3
Construction
1

Recent Reports

OtherWarningVerified

Guest reported the hotel was clean and accessible by both public transport and private vehicle, indicating no immediate safety concerns regarding hygiene or location accessibility.

CleaningWarningVerified

The apartment wasn't properly cleaned when I arrived. There were stains on the balcony floor and in the drawers, which made me concerned about hygiene until they did a deep clean.

OtherWarningVerified

Guest reported a persistent musty smell in the room, which may indicate a potential ventilation or mold issue affecting air quality. Additionally, the lack of a designated vehicle pick-up/drop-off zone forces guests and taxis to use a bike lane or a distant street location, creating a potential pedestrian and traffic safety hazard.

CleaningWarningVerified

Guest reported a damp odor in the room and noted the carpet required urgent cleaning, indicating potential moisture or mold issues that could affect air quality.

OtherWarningVerified

Guest reported the building's balcony design features metal railings that partially obstruct the view when seated, though no structural safety concerns were noted. The shared laundry facility was mentioned as potentially unsuitable for extended stays.

ConstructionWarningVerified

The room had exposed concrete ceiling and plasterboard that felt unfinished and industrial. The area outside had scaffolding and limited parking access for taxis.

CleaningWarningVerified

Guest reported average cleanliness standards, which may indicate inconsistent housekeeping practices that could affect hygiene and guest comfort.

CleaningCriticalVerified

I found mold around the bathroom basin and filthy conditions under the toilet rim. The broken window shutter was just propped up and fell out.

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