Next Hotel Melbourne

Guest reported inadequate lighting in the room and stained carpets with dirty surfaces, indicating potential housekeeping and maintenance deficiencies that could affect guest comfort and hygiene.

Two out of three room keys didn't work. One keycard wouldn't even let me access my floor.

The room was very dark and dreary, which made it feel unwelcoming and could be a concern for visibility and comfort.

Guest reported no significant safety concerns, highlighting cleanliness as a positive factor. The review suggests overall satisfaction with the hotel's safety and maintenance standards.

The multi-storey parking access was tricky on the one-way system. Could be confusing for first-time guests.

Guest reported an unbearable odor emanating from the ground floor area on the second day of their stay, which impacted the overall environment.

Guest reported that La Madonna restaurant was unexpectedly closed during their stay, and they were only informed at check-in rather than receiving advance notice. This lack of communication regarding facility availability impacted their planned experience.

The restaurant and bar closures with limited staff guidance left me feeling unsupported, especially during the holidays when options were scarce.